Frequently Asked Questions
Find answers to common questions about News App
General
News App is a premium news application that provides real-time news updates, AI-powered briefings, and content from multiple trusted sources. We deliver a clean, ad-free news experience that helps you stay informed without information overload.
News App stands out with several unique features:
- AI-powered briefings that summarize complex stories
- Zero advertisements for a clean reading experience
- Real-time updates from 100+ trusted sources
- Personalized content based on your interests
- Privacy-first approach with no data tracking
News App offers both free and premium tiers. The free version includes basic news access with limited AI briefings. Our premium subscription unlocks unlimited AI briefings, personalized feeds, breaking news alerts, and priority customer support.
Features
AI Briefings are concise, intelligent summaries of complex news stories. Our advanced AI analyzes multiple sources and creates easy-to-read summaries that capture the key points, context, and different perspectives on important stories.
We partner with over 100 trusted news sources including major newspapers, magazines, and digital publications. Our sources include Reuters, Associated Press, BBC, CNN, The New York Times, The Guardian, and many other reputable organizations from around the world.
Our news updates are delivered within minutes of publication by our source partners. We use advanced algorithms to monitor news feeds 24/7 and push breaking news notifications to keep you informed as events unfold.
Yes! You can personalize your news experience by:
- Selecting topics that interest you
- Following specific news sources
- Setting preferences for international, local, or national news
- Adjusting notification settings for breaking news
- Bookmarking articles to read later
Account & Subscription
Creating an account is simple:
- Download the app from the App Store
- Open the app and tap "Sign Up"
- Enter your email address or sign in with Apple/Google
- Verify your email address
- Complete your profile and preferences
We offer flexible subscription plans:
- Monthly: $4.99/month
- Annual: $39.99/year (save 33%)
- Free Trial: 7 days free with any subscription
All subscriptions include unlimited AI briefings, personalized feeds, and ad-free experience.
Yes, you can cancel your subscription at any time through your App Store account settings. Your subscription will remain active until the end of the current billing period, and you'll continue to have access to premium features until then.
Yes! We offer a 50% student discount on our annual subscription. Verify your student status through our app to unlock this special pricing. The student discount is available for enrolled students at accredited institutions.
Technical Support
News App is currently available for:
- iOS: iPhone and iPad running iOS 14.0 or later
- Android: Coming soon - join our waitlist to be notified
- Web: Access through any modern web browser
Try these troubleshooting steps:
- Close and restart the app
- Check your internet connection
- Update to the latest version of the app
- Restart your device
- Clear the app's cache in settings
If the issue persists, contact our support team at news@onbranded.com
To update the app:
- Open the App Store on your device
- Tap your profile icon in the top right
- Scroll down to see pending updates
- Tap "Update" next to News App
You can also enable automatic updates in your App Store settings.
Privacy & Security
We take your privacy seriously:
- All data is encrypted in transit and at rest
- We don't track your browsing habits
- No personal data is sold to third parties
- Regular security audits and updates
- Minimal data collection - only what's necessary
Read our full Privacy Policy for complete details.
We use minimal, essential cookies only for app functionality and security. We do not use tracking cookies for advertising or data collection. Your reading habits and preferences are stored locally on your device when possible.
Yes, you have full control over your data. You can:
- Delete your account through app settings
- Request data deletion by contacting support
- Export your data before deletion
- All data will be permanently removed within 30 days
Still Need Help?
We're here to help! You can reach us through:
- Email: news@onbranded.com
- In-app support: Use the "Help" section in the app
- Response time: We typically respond within 24 hours
Premium subscribers receive priority support with faster response times.