Effective Date: December 15, 2025
Last Updated: December 15, 2025
1. Acceptance of Terms
By accessing or using Onbranded ("the Service"), operated by Guayoyo LLC, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and Guayoyo LLC ("we," "us," or "our").
2. Description of Service
Onbranded is a business intelligence platform that provides:
- Unified analytics dashboard for business metrics
- Integration with third-party services (Square, Google Ads, Facebook Ads, Google Analytics)
- AI-powered business insights and recommendations
- Sales, marketing, and performance tracking
- Custom reporting and data visualization
- Real-time alerts and notifications
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice.
3. User Accounts
Account Creation
To access the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Account Requirements
- You must be at least 18 years old to create an account
- You must have authority to bind the business entity you represent
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
Account Termination
We may suspend or terminate your account at our discretion if you violate these Terms, engage in harmful behavior, or for any other reason we deem necessary.
4. Third-Party Integrations
Connected Services
Onbranded integrates with third-party services to provide its features. By connecting these services, you:
- Authorize us to access data from these services on your behalf
- Confirm you have the right to grant such access
- Agree to comply with the terms of service of each connected platform
- Understand that we are not responsible for the availability or accuracy of third-party data
Google APIs
When you connect Google services (Google Ads, Google Analytics), you authorize Onbranded to access your Google data in accordance with Google's API Terms of Service. You can revoke this access at any time through your Google account settings or the Onbranded dashboard.
Square API
When you connect Square, you authorize Onbranded to access your Square merchant data in accordance with Square's Developer Terms. You can revoke access through Square's dashboard.
Facebook/Meta APIs
When you connect Facebook Ads, you authorize Onbranded to access your advertising data in accordance with Meta's Platform Terms. You can revoke access through Facebook's settings.
5. Subscription and Payment
Subscription Plans
Onbranded offers free and premium subscription tiers. Premium features may include advanced analytics, additional integrations, and enhanced support.
Payment Terms
- Subscriptions are billed in advance on a monthly or annual basis
- Payment is processed through secure third-party payment processors
- Prices are subject to change with 30 days notice
- No refunds for partial subscription periods unless required by law
Free Tier
The free tier provides limited access to features. We reserve the right to modify free tier limitations at any time.
Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
6. Acceptable Use
Permitted Use
You may use Onbranded for legitimate business analytics purposes in accordance with these Terms.
Prohibited Activities
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service's functionality
- Use the Service to process data you don't have rights to access
- Share your account credentials with unauthorized parties
- Use automated tools to access the Service (except through our official API)
- Reverse engineer, decompile, or disassemble the Service
- Remove or modify any proprietary notices or branding
- Use the Service to compete directly with Onbranded
- Resell or redistribute access to the Service without authorization
7. Data and Intellectual Property
Your Data
You retain ownership of all data you provide or that is collected through your connected services. By using the Service, you grant us a license to process this data to provide our services.
Our Intellectual Property
All content, features, and functionality of the Service, including but not limited to the design, software, text, graphics, and logos, are owned by Guayoyo LLC and are protected by intellectual property laws.
Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.
AI-Generated Content
Insights and recommendations generated by our AI features are provided for informational purposes. You are responsible for decisions made based on these insights.
8. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the Service, you consent to our privacy practices as described in our Privacy Policy.
Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Disclaimers and Limitations
Service Availability
We strive to maintain high availability but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.
Third-Party Data
While we work to display accurate data from connected services, we do not guarantee the accuracy, completeness, or timeliness of third-party data. Users should verify critical business decisions through original data sources.
AI Insights
AI-generated insights and recommendations are provided as guidance only. They should not be the sole basis for business decisions. We are not responsible for outcomes resulting from reliance on AI-generated content.
Third-Party Services
We are not responsible for the performance, availability, or policies of third-party services integrated with Onbranded.
10. Limitation of Liability
To the maximum extent permitted by law:
- The Service is provided "as is" and "as available" without warranties of any kind, express or implied
- We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- Our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim
- We are not liable for indirect, incidental, special, consequential, or punitive damages
- We are not liable for lost profits, data loss, or business interruption
Some jurisdictions do not allow these limitations, so they may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Guayoyo LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Data you provide or process through the Service
12. Termination
Termination by You
You may stop using the Service at any time and delete your account through the account settings.
Termination by Us
We may terminate or suspend your access immediately, without prior notice, for violations of these Terms or for any other reason at our discretion.
Effect of Termination
Upon termination:
- Your right to use the Service ceases immediately
- We may delete your account data in accordance with our Privacy Policy
- Provisions regarding intellectual property, disclaimers, limitations of liability, and dispute resolution survive termination
13. Governing Law and Disputes
Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these Terms or your use of the Service will first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration administered by the American Arbitration Association.
Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class actions or collective proceedings.
Small Claims
Either party may bring claims in small claims court if eligible.
14. Updates to Terms
We may update these Terms from time to time. We will notify you of material changes through:
- Email notifications
- In-app notifications
- Website announcements
Continued use of the Service after changes constitute acceptance of the updated Terms. If you disagree with changes, you must stop using the Service.
15. General Provisions
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment
You may not assign or transfer these Terms without our consent. We may assign our rights and obligations without restriction.
16. Contact Information
If you have questions about these Terms, please contact us: